1. Shipping times and costs
Your parcel will be shipped out within 2 days, you will receive a tracking number as soon as your parcel has shipped.
International: EMS Express shipping.
Taiwan: T-Cat express.
Deliveries will occur during business hours from Monday to Friday, holidays excluded.
If the parcel is not deliverable on the first attempt, the courier will attempt to deliver it again two more times.
All orders are processed automatically and associated to the selected shipping method.
If you wish to receive more information on your shipment, you can contact us via e-mail by completing the contact form. We are at your disposal from Monday to Friday, from 9.00 am to 5.00 pm (GMT), excluding holidays.
2. Shipping to multiple addresses
At the moment it is not possible to deliver an order to more than one address.
If you wish to ship to two or more different addresses, please place an order for each destination.
3. Signature on delivery
For security reasons, all purchases made on peterwu.com will require the signature of the customer, or a delegated person over the age of 18, at the time of delivery.
If the parcel is not delivered on the first attempt, the courier will attempt to deliver it again two more times. If all three attempts fail, the parcel will be shipped back to our warehouse.
The courier may ask the person who collects the package to present a valid identity document.
4. How to track your shipment
You can track the shipment of your order via the tracking number provided by the courier.